By providing photos of the product and fault we will be better able to assist with a quick resolution to your issue.
Please include (where possible)
- Overall photo of the entire product
- Close up of the fault (where applicable)
- Photos of any available documents you have that are related to the product/issue
Images can be up to 5MB in size and in any of the following formats jpg / jpeg / png / gif
Kohler Co. allows up to 48 hours (two business days) for customer to be contacted from receipt of this service request.